New BetYour personal data security is our top priority at. This Privacy Policy This outlines what information we collect, why we collect it, and how we keep it secure — written in plain language so every member can clearly understand their rights.
Last Updated: January 2026We believe transparency is the best policy. That's why we're open about exactly how we use your information.
New BetWhen you open an account, place a bet, or use our services, we collect certain information. This helps us operate our platform smoothly and enhance your experience. Below is a detailed breakdown of the types of data we collect.
| Data Type | Example | Collection Period |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, phone number, physical address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Timeframes |
| Activity Data | Betting history, login times, pages visited | While Using the Platform |
| Technical Information | IP address, browser type, device information | Automatically, every session |
We collect only the information necessary to provide our services. Collecting excessive or unnecessary data is against our policy.
Your KYC documents (national ID or passport copy) are used solely for identity verification and stored in encrypted form.
New Bet Your personal information is used for the purposes outlined below — each one aimed at delivering a better experience for you.
If your data is ever used for any purpose beyond those listed above, your consent will be obtained first.
New Bet We use cookies and similar tracking technologies on our website and app to help improve your browsing experience.
You can block or delete cookies through your browser settings at any time. Please note that blocking essential cookies may prevent certain features of the site from working properly.
To keep your data secure New Bet Multiple layers of security are maintained, with our security team monitoring systems around the clock.
In the event of a security breach, we will notify affected members within 72 hours and take all necessary action.
We don't keep your data indefinitely. Each type of data has a defined retention period.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 years | Financial Regulatory Guidelines |
| KYC Documents | 5 Years After Relationship Ends | Identity Verification Records |
| Betting History | 3 years | Dispute Resolution |
| Login logs & IP address | 1 Year | Security Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | Based on your preferences |
After the specified retention period, data is securely and automatically deleted from our systems, including complete removal from archives.
New Bet We believe you should have full control over your personal data. That's why we give you the following rights:
To exercise any of these rights, email us at: support@newbet.im. We will respond to your request within 30 days of receipt.
New Bet Strictly prohibited for users under 18. We do not knowingly collect personal information from minors.
If you become aware of a minor using our platform, please contact us at support@newbet.im. We will take immediate action.
As our services and the legal landscape evolve over time, this Privacy Policy May require updating.
We always aim to explain any changes in plain, easy-to-understand language so you can clearly see what has changed and how it may affect you.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team is always ready to help.
We aim to provide an initial response within 72 hours of receiving a complaint and a final resolution within 30 days.
Millions of Bangladeshi members enjoy betting with New Bet every day, with full confidence in our strict privacy policy. Your information is completely safe with us.