New Bet Terms & Conditions — Full English Version

New BetWelcome to -. These Terms and Conditions ("Terms") govern your use of the newbet.im website and the New Bet mobile application. These Terms constitute a legally binding agreement between you ("Member") and New Bet ("we", "us", "Platform").

By registering on or otherwise using our platform, you are deemed to have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our platform.

This Terms & Conditions This document should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of these Terms and Conditions.

New BetTo open an account with us, you must register with accurate and complete information. The details you provide must match your real identity.

• Each individual may only open one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• Your name, address, date of birth, phone number, and email address must be kept accurate and up to date.
• A copy of your national ID or passport may be required for KYC (Know Your Customer) verification.
• Keep your account password and login credentials strictly confidential. Do not share them with anyone.
• If you suspect unauthorized access to your account, notify our support team immediately.

You are solely responsible for all activity conducted through your account. Even if a third party accesses your account, New Bet we will not be held liable for that.

New Bet is an exclusively adults-only platform. To use our services, you must meet the following eligibility criteria:

• You must be at least 18 years old. Age verification will be carried out at the time of registration.
• You must reside in a country or region where online betting is not legally prohibited.
• You are of sound mind and fully capable of making your own decisions.
• You are not an employee of New Bet or a member of their immediate family.
• Your account has never previously been closed by New Bet.

We may request additional documents at any time to verify age and identity. We reserve the right to temporarily suspend an account until verification is complete. New Bet Reserves.

New BetPlease read the following rules carefully before placing bets on -. These rules apply to Sports Betting, live betting, and casino games.

• Once a bet is confirmed, it cannot be changed or cancelled, unless New Bet itself cancels the bet due to a technical issue.
• New Bet reserves the right to void any bet placed at an obviously incorrect odds.
• If a match or event is cancelled, bets will be refunded, subject to specific conditions.
• New Bet is not liable for bets cancelled due to internet connectivity or server issues during live betting.
• Each bet has a set minimum and maximum limit, displayed next to every event.
• Match-fixing or betting using insider information is strictly prohibited and legally punishable.

For all event outcomes, the official result issued by the relevant sports authority is considered final. In the event of a dispute over results, New Bet's committee decision is final.

New Bet-financial transactions are subject to strict rules. We support transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

• When making a deposit, only use a payment method registered in your own name. Deposits from third-party accounts are strictly prohibited.
• Withdrawal requests are typically processed within 24 hours. However, delays may occur if KYC verification has not been completed.
• Withdrawals can only be made using the same payment method used for the deposit.
• Minimum deposit and withdrawal amounts vary by payment method and are listed on the platform.
• If a transaction appears suspicious or money laundering is suspected, we will place a hold on the transaction and carry out a verification review.
• No interest or returns are paid on funds held in your account on our platform.

New BetA variety of bonuses and promotions are available. Each bonus has its own terms and conditions that must be met.

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, you must meet the specified wagering requirements (typically 10x–30x).
• Maximum bet amounts may be limited when wagering with bonus funds.
• Multiple accounts, the same IP address, or multiple members of the same household cannot claim the same bonus.
• If the wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
• new bet reserves the right to modify, suspend, or cancel any bonus program at any time.

Bonus abuse — including using multiple accounts, claiming bonuses with false information, or arbitrage betting — will result in full balance forfeiture and permanent account closure upon detection.

The following activities New Bet Strictly prohibited on the platform. Violating this ban may result in account closure and legal action.

• Using bots, scripts, or any automated software to place bets or conduct transactions.
• Manipulating or participating in the manipulation of a match or event outcome.
• Placing bets using insider or confidential information.
• Using the platform to launder money or conceal the source of illegal funds.
• Attempting to access or hack another member's account.
• Introducing viruses, malware, or harmful code into our systems.
• Attempting to fraudulently obtain funds through unauthorized chargebacks.

Protection of Your Personal Information New Betis our top priority. We follow international standards in the collection, use, and storage of your personal data.

• Your personal information will never be sold or rented to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• We protect your data using 256-bit SSL encryption.
• We use cookies and tracking technologies to enhance your experience.

For more information, visit our Privacy Policy Read.

In the following circumstances New Bet New Bet may temporarily suspend or permanently close your account:

• Breaching any provision of these Terms and Conditions.
• Registering with a false identity or fake information.
• Failure to complete KYC verification or submit the required documents.
• If fraudulent activity or bonus abuse is proven.
• Extended periods of inactivity (generally 12 months).
• If the member submits a self-exclusion request.

Before an account is closed, you will be given the opportunity to withdraw your valid balance. However, the balance may be held during an ongoing investigation. You may also request account closure at any time through our support team.

New Bet Not liable for the following:

• Bets or data lost due to internet disconnection or technical issues.
• Transaction delays caused by third-party payment system errors.
• Unauthorized access to your account resulting from your own negligence.
• If services are discontinued due to changes in law in Bangladesh or any other country.
• Force majeure events such as natural disasters, war, or pandemics.

Our maximum liability will never exceed the actual balance in your account. We are not responsible for indirect losses or lost profits New Bet No compensation will be provided.

If you have a complaint or objection, please follow the steps below:

• Step 1: Email us at support@newbet.im or contact us via live chat within 30 days of the incident.
• Step 2: Our team will review your complaint and respond within 72 hours.
• Step 3: Where necessary, our expert committee will investigate the matter and issue a final decision.
• Step 4: The committee's decision is final and binding on both parties.

Complaints relating to incidents older than 30 days may not be accepted. Please report any issues as soon as they arise.

New Bet Reserves the right to update these Terms and Conditions at any time. For significant changes, we will:

• We will send a notice to your registered email address.
• We will notify you via a site-wide banner on the platform.
• We will provide the date of the change and a brief summary of what was updated.

Continued use of the platform after any changes will be considered acceptance of the updated Terms and Conditions. If you do not agree to the new terms, please request account closure.